ShelfRocket ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, and protect your data.
We collect information you provide directly (name, email, business details), information from your Takealot seller account (product and sales data via API), and usage data about how you interact with our platform.
We use your information to provide and improve the Service, send important account notifications, personalise your experience, and generate anonymised analytics. We do not sell your personal data to third parties.
Your data is stored securely using Supabase (PostgreSQL) hosted on AWS infrastructure. We implement industry-standard encryption, access controls, and regular security reviews to protect your information.
We share data only with trusted service providers who assist in operating our platform (e.g., payment processors, email services). All third parties are contractually bound to maintain confidentiality.
Under POPIA, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at privacy@shelfrocket.co.za.
We use cookies to maintain your login session and for analytics. You can control cookies through your browser settings, though some features may not function correctly without them.
We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice.
For privacy-related queries, contact our Information Officer:
Email: privacy@shelfrocket.co.za
Phone: 087 265 3908
Address: Office 201, Marshalls House, 2 Pearce Road, Claremont, Cape Town, South Africa, 7708
You may also lodge a complaint with the Information Regulator if you believe your personal information has been misused.